Restaurants

JC Social Media - Social Media Agency > Creative > Restaurants

Restaurant portfolio

JC Social Media is proud to have represented dozens of the regions most prestigious restaurant brands. Hospitality is a sector that relies heavily on online influence through social media and TripAdvisor management. Here are some of the very best examples:

Cantonese restaurant group

This high profile group of three restaurants in Birmingham require round the clock social media management. Already thriving businesses, the group were keen to capitalise on social media opportunities to engage and influence their audience. All three restaurants needed TripAdvisor management to improve their rankings.

Approach taken

Twitter search and interaction
Business community targeting
Inventive Facebook content and competitions
TripAdvisor management

Results

Significant improvement in all TripAdvisor ratings
Regular mentions in regional press assisted by online presence
Increase in monthly covers across all venues
Dozens of customer queries answered each month

JC Social Media have been looking after our restaurants since September 2014. We trialed one of our restaurants initially and we were so impressed they now look after all three!

Their service is first class, they handle all our social media interactions and source high quality humorous, relevant and interesting material.

Mr Wong – Owner

Italian restaurant

Buonissimo – A small family-run Italian restaurant. Their authentic and fresh ingredients and excellent customer service had earned them a loyal customer base, but they wanted to reach new customers and entice people who had never visited them before to book a table. When we came on board Buonissimo were ranked as the 64th best restaurant in Birmingham on TripAdvisor.

Approach taken

Twitter engagement with local restaurant goers
Email marketing campaigns
Facebook promotions
Strong TripAdvisor focus

Results

100+ more covers per week
Ranked in the top 5 of Birmingham restaurants on Trip Advisor (in February 2015)
Called the best Italian restaurant in Birmingham by the Birmingham Mail (June 2015)
Consistently in top 20 on Trip Advisor

“Outstanding work from a young and vibrant team!

Well done JC Social Media.”

Matteo Aiello – Owner, Buonissimo

High-end restaurant, bar and cafe group

A family of venues located in the centre of Birmingham including a mid to high-end restaurant, café and most recently, a bar. The group required social media promotion and support alongside existing marketing and PR activity.

Located in the Colmore Business District and aimed at the higher end of the market, the brand sought a solution to reach a broader audience. The remit was simple – attract more covers and improve the TripAdvisor ranking.

Approach taken