There are hundreds of social media platforms out there. It would be almost impossible to maintain a strong presence across all of them, let alone begin nurturing interest in your products and services from your target audience. But the truth is that if you’re only using Facebook you’re missing a trick – you know there are millions..

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You’ve gone through all the hard work of optimising your Facebook and Twitter accounts, you’re expanding your network over LinkedIn and you’re even dabbling in Pinterest and Instagram for business but, inexplicably, it’s not growing your business. Growing my business?! I can’t even grow my network – I’ve had 92 followers for 6 weeks! It’s time..

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A good friend was kind enough to share her recent experience with a certain ‘boutique nightclub’ in Birmingham city centre. She had experienced a slight altercation with their social media management over Facebook. Thankfully a screen-capture followed by a Facebook post and Tweet shared the lack of online customer service she received. Ultimately, the press..

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